Meet Tabatha Your New Customer Experience Manager
Meet Tabatha, Your New Customer Experience Manager!
After our longest, most competitive hiring process ever, we finally found the one. Tabatha rose to the top because—well—she’s a little insane in the best possible way. That’s her secret superpower. Like me, she’ll do whatever it takes to make sure you get what you need quickly, kindly, and without the usual nonsense.
She’s fully empowered to fix, replace, soothe, communicate or celebrate—whatever it takes to make things right. Think of her as my equally unhinged customer-care twin.
Got questions? Reach out! Load up her inbox; she hates being bored (which is exactly why I hired her).
She’s currently handling instant messages and emails, replying within one business day Monday through Friday. More channels will be added soon, and I’ll update the Customer Service page when that happens.
A Note From Tabatha:
Hello, everyone! I’m Tabatha, your new Customer Experience Manager.
I’m part detective, part therapist, part magician—turning frowns upside down faster than you can say, “Let me speak to your manager.”
(Spoiler: I am the manager.)
Fueled by caffeine, kindness, and the occasional meme, I thrive on solving problems, building better journeys, and sprinkling a little joy into every customer interaction. I believe in human-first service and open communication.
Let’s just say—if you’re having a rough day, I’m probably already on it.
